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Frequently asked questions
What is the price breakdown?
The 2L council wants to create a transparent environment therefore we want to show you our price break down and extra costs:
1. Cost of goods: $15-$203 (depending on item)
2. Payment to Queen's University Trademarks Office: 7.5% on each item
3. Tax included: 13%
4. Embroidery cost setup: flat fee of $480
5. Shipping: dependent on weight of total order
Are any purchases final sale?
All purchases are final sale
When will I get my order?
We will work quickly to prepare your order as soon as possible. We are expecting roughly a 3-4 week turn around for in-person pickup and will provide updates by way of email if there are issues or delays.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. We will only be shipping to Canadian addresses.
Is there unlimited stock?
Unfortunately, not all of our items have unlimited stock. Specifically, the Patagonia items may sell-out. As a result, after purchase and sale, you may receive a notification stating that the item is no longer available and subsequent refund will be given.